Privacy Policy

Last updated: May 2026

1. Introduction

KasadPay ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our merchant transaction processing platform and related services.

2. Information We Collect

We may collect the following categories of information:

  • Account information — name, email address, username, merchant code, and contact details provided during registration.
  • Transaction data — transaction amounts, currency, timestamps, customer references, and transaction identifiers.
  • Technical data — IP addresses, browser type, device information, and access logs for security and debugging purposes.
  • API usage data — API key activity, request logs, and integration metadata.

3. How We Use Your Information

Your information is used to:

  • Provide, operate, and maintain the KasadPay platform and services.
  • Process and record transaction data on your behalf.
  • Verify your identity and prevent fraud or unauthorized access.
  • Send service-related notifications, updates, and support communications.
  • Comply with applicable legal and regulatory obligations.

4. Data Sharing

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating the platform (e.g., cloud hosting, fraud detection), subject to strict confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), access controls, and audit logging to protect your data. However, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your API keys confidential.

6. Data Retention

We retain your account and transaction data for as long as your account is active or as required to fulfill legal, regulatory, or contractual obligations. You may request deletion of your data by contacting our support team, subject to applicable legal requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict certain processing activities.
  • Request a copy of your data in a portable format.
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us through the support portal.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice within the platform. Your continued use of KasadPay after changes take effect constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out through our contact form.